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PC Bennett Solutions

Acumatica Cloud ERP Solutions - Acumatica Partner

Acumatica Support

Acumatica support is too important to leave in the hands of general-purpose IT staff. To protect your Acumatica Cloud ERP investment, you need to partner with the team that knows your Acumatica system and your business: PC Bennett Solutions.

Whether you have a question about your Acumatica Cloud ERP system, experiencing a mission-critical work stoppage, or need assistance with a PC Bennett Solution, our Acumatica Support team is here to assist you.

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Woman smiling as she works at customer support.
Woman smiling as she works at customer support.

Why Acumatica Support Services from PC Bennett

Acumatica Support from PC Bennett is second-to-none. Our team has the expertise to help you address your technical and business challenges. As an Acumatica Service Excellence award winner, you can count on our Acumatica Support team to be there when you need us for:

  • Mission-critical support to keep your business up and running
  • Technical troubleshooting for your Acumatica systems and PC Bennet add-on solutions
  • Answers to general “how to” and procedural questions
  • Answers to Acumatica compatibility questions

Rest assured, our Acumatica Support team is here when you need us.

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How to Contact PC Bennett for Acumatica Support

Need support for your Acumatica Cloud ERP system? Contact PC Bennett Solutions today, and a member of our team will help you with your technical issue or question.

To contact us for Acumatica support, use one of the following options:

Additionally, you can contact our Acumatica support team by completing the support request form below. To help ensure the most efficient response possible, we request that you provide as much detail as possible, including any supporting documentation such as screen shots, log files, etc.

Our initial support response is 2-4 hours, as stated in our Service Level Agreement (SLA) defined by our Customer Care Plan.

Submit Support Request

Testimonials

We implemented Acumatica and with the help of Acumatica, reached out to PC Bennett. We met Tim, highly impressed with him. Tim said all the right things, knew his stuff about automotive companies, using the BigCommerce edition.

– RPUI

Feels so right to be with them (PCB), you don’t see a partner that chooses one platform. Extremely ballsy. For a company of her stature, to choose Acumatica says a lot about the faith in the platform and its future.

– SG Racing

We challenge Patricia and her team. She probably bangs her head after talking to me, but we have that in common, that tendency to never be satisfied with good enough, to keep asking the tough questions to ultimately get to a better place. I love that about her. And she’s built a team that emulates that.

– Auto Action

They (PC Bennett Solutions) just know Acumatica so well. Their depth of knowledge was great, and working with owner Patricia Bennett was the same; everyone has been so helpful.

Beth Morrisey
VP of Finance and IT | Danforth Pewter

Game changer for us was the ability to set-up a Finished Good Item with its Bill of Materials, issue a Production PO, and issue several component level POs from various manufacturers that are all tied together. No more manual reconciliation.

Bob Bourriague
COO at Ubio Labs, Inc.

Flexibility in customization, unlimited users, support from our provider and access from any device were top reasons for our satisfaction.

Curt Norton
Controller | C&O Nursery

Our payroll requirements are unique, and a critical part of our buying decision was the ability to pay directly from an imported file vs manual data entry into the system. With payroll being time sensitive, this is a big plus.

Lilly Estrada
Human Resource & Payroll Mgr. | C&O Nursery