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PC Bennett Solutions

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FAQ

PC Bennett Solutions

Why should my business choose PC Bennett Solutions? 

PC Bennett is the leading Acumatica partner for the automotive aftermarket community. We combine deep industry expertise with award-winning Acumatica implementation skills to help manufacturers, distributors, and retailers modernize, streamline operations, and scale confidently. To put it simply, we have decades of experience helping businesses turn operational chaos into control. 

We don’t just install ERP software. We want to be your long-term technology partner. We understand how your business works, then deliver a solution tailored to your workflows, your teams, and your growth goals. Our team handles everything: analysis, implementation, optimization, training, and ongoing support. 

When you partner with PC Bennett, you get a true long-term advisor and partner who ensures you get the most value from Acumatica. 

What can PC Bennett Solutions do for my business?

We help your organization: 

  • Eliminate manual processes 
  • Improve accuracy across inventory, orders, and financials 
  • Connect sales, warehouse, eCommerce, purchasing, manufacturing, and finance 
  • Gain real-time visibility into performance 
  • Empower your teams to work from anywhere 

From day-to-day operations to executive strategy, we help ensure Acumatica becomes the backbone of your business for years to come. 

What industries does PC Bennett serve?

While we support companies across many sectors, our deepest expertise is in: 

  • Automotive Aftermarket 
  • Manufacturing  
  • Distribution & Supply Chain 
  • Retail & eCommerce 
  • Professional Services 
  • Construction 

If you run a business between $5M and $500M in revenue, you’re exactly who we serve best. 

AutoFitment Plus

What is AutoFitment Plus?

AutoFitment Plus is PC Bennett’s exclusive automotive aftermarket solution built inside Acumatica. It transforms Acumatica into the ideal ERP for automotive manufacturers, distributors, and retailers. We developed AutoFitment Plus specifically to enable automotive aftermarket businesses to perform at the top of their game, and we have so much faith in the product that we offer it to all our customers at no cost.  

With AutoFitment Plus, you can: 

  • Instantly match year/make/model/sub-model/engine attributes 
  • Maintain rich fitment data directly in Acumatica 
  • Reduce order errors with automated fitment validation 
  • Improve search accuracy for customers and sales reps 
  • Validate and identify VIN 
  • Track sales and service performed on vehicles by VIN, including warranties on parts and service. 
  • Streamline catalog updates and product management 
  • Manage complex automotive inventory more efficiently 

If you sell parts, kits, and accessories or track work done on vehicles that come into your shop, AutoFitmentPlus is the key to racing past your competition. 

Why is AutoFitment Plus important for my automotive aftermarket business?

Because customers expect accurate fitment and errors are expensive. 

AutoFitment Plus helps you deliver the right part and the right fit every time by embedding fitment data directly into your business management technology. It’s the exclusive fitment management tool available for Acumatica.

Acumatica

What is Acumatica Cloud ERP? 

Acumatica is a modern, cloud-based ERP platform that unifies your financials, inventory, sales, purchasing, CRM, manufacturing, eCommerce, and reporting into one connected system. 

Unlike older ERP systems, Acumatica lets your team: 

  • Work from anywhere 
  • Access real-time data 
  • Run the entire business from one platform 
  • Scale without paying per-user fees 

It’s powerful, intuitive, and built for growing businesses. 

What are the main benefits of Acumatica?

With Acumatica, you get: 

  • Unlimited users 
  • Work from any device with a browser or the Acumatica app 
  • Always-current software (no version lock) 
  • User-friendly dashboards and reporting 
  • Advanced accounting and multi-currency 
  • Distribution, manufacturing, and project management 
  • Enterprise-grade features without enterprise-level cost  
  • Integrated CRM and eCommerce 

Acumatica is one of the highest-rated ERPs on the market, consistently given top marks in usability surveys by G2, and PC Bennett is one of its top partners. 

Will Acumatica work for my automotive business?

Absolutely! Acumatica’s flexibility makes it ideal for automotive aftermarket manufacturers, distributors, and retailers, especially when combined with AutoFitment Plus. 

Whether you manage thousands of SKUs, complex fitment data, kitting, assemblies, or multi-location inventory, Acumatica adapts to your processes, not the other way around. 

Pricing & Packages

What pricing plans does PC Bennett offer?

We offer two main options: 

1. Business Your Way 

For businesses that want a custom Acumatica configuration aligned exactly with their workflows. You choose your modules, features, and integrations, and we design a tailored solution around your needs. Business Your Way starts as low as $5,000/month, and the implementation window starts at 6 months. 

2. Business in a Box 

For businesses that want a fast, pre-packaged Acumatica deployment. Business in a Box includes proven best-practice configurations and automations to get you live quickly with minimal complexity. Pricing starts at $1,600/month, and you can be live in as few as 60 days. 

Both options can include AutoFitmentPlus for automotive aftermarket companies at no cost.  

How much does Acumatica cost?

Acumatica pricing is based on the resources your system uses. That means unlimited users and predictable scaling. 

Your total investment depends on: 

  • The modules you need 
  • Whether you choose SaaS, hosted, or on-premise 
  • Whether you select Business Your Way (starting at $5,000/month) or Business in a Box (starting at $1,600/month) 
  • Any necessary add-ons or integrations, like PC Bennett’s Shipping Container Management or eCommerce connectors 

We’ll help you choose the option that fits your needs and budget. 

What is PC Bennett’s Customer Care Plan?

Our Customer Care Plan is designed to create a strong relationship between technology partners. It gives our clients continuous, high-quality support, training, and maintenance long after go-live. It ensures your Acumatica system stays optimized, stable, and aligned with your evolving needs – all while having human touch points with you to ensure you are getting the most out of your technology. 

The Customer Care Plan includes: 

  • Regular touch points with the PC Bennett customer success team 
  • Priority access to our support team 
  • Guaranteed response times 
  • Routine system health checks 
  • Minor adjustments, tweaks, or enhancements 
  • Access to educational resources and best practices 
  • Guidance on updates and new features 

Our goal is simple: to be your long-term partner and keep your system running at peak performance. 

What is PC Bennett’s fixed-fee implementation?

With many ERP partners, implementation costs can grow throughout the project, and hefty upfront fees. PC Bennett eliminates that uncertainty with our fixed-fee implementation model. 

A fixed-fee implementation ensures: 

  • Clear, predictable pricing 
  • No surprise add-ons or unexpected overages 
  • Defined scope and deliverables 
  • A project plan aligned with your timeline and budget 
  • Confidence from day one about your total investment 
  • No billing disputes because there is an agreed-upon price that is broken up over 36 months 

This approach gives you maximum clarity and reduces risk, which is why it’s preferred by manufacturers, distributors, and retailers looking for a dependable technology partner. 

Does the number of users affect pricing?

No — Acumatica offers unlimited users, which is ideal for growing teams and businesses with many departments accessing the system. 

Deployment & Support

What deployment options does Acumatica offer?

You can choose: 

  • SaaS (Cloud) 
  • Self-Hosted 

And you can switch later if your needs change. However, given the advancement of cloud-based technology, we highly recommend that all our PC Bennett clients leverage a SaaS deployment. 

What other applications do you integrate with?

PC Bennett integrates Acumatica with the most trusted automotive and business applications, including tax engines, eCommerce platforms, shipping software, WMS systems, and other best-of-breed tools. If your team uses an app today, we can likely integrate it thanks to Acumatica’s flexible open API platform. 

What level of support does PC Bennett provide?

We offer full-service support before, during, and long after go-live: 

  • Business analysis 
  • Implementation & configuration 
  • Data migration 
  • Customizations 
  • Training 
  • Ongoing support 
  • Optimization as your business grows 

Our team becomes your team. We stay with you for the long term to ensure you get maximum value from Acumatica. 

Does PC Bennett have an in-house support team?

Yes! At PC Bennett, we have a great team of in-house support specialists and consultants who work with our clients to ensure their technology is always working according to plan. They engage in year-round training initiatives to stay up to date on the latest Acumatica updates and new functionality. This allows them to continue improving their efficiency and using the latest technology at all times.

General ERP Questions

How do I access Acumatica

Simply log in using any web browser or the Acumatica App on any device – desktop, tablet, or mobile phone.

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