This blog post was originally written by the team at Nuvei in collaboration with PC Bennett Solutions.
The motocross industry, fueled by adrenaline and precision, demands more from its businesses than just speed on the track. Growth in this fast-paced field means you need to juggle inventory management, customer satisfaction, and seamless operations, all while navigating the unique challenges you regularly face. For motocross businesses relying on outdated software, QuickBooks, or even spreadsheets, staying efficient and competitive can feel like your wheels are spinning without getting any grip.
PC Bennett Solutions helps small and mid-size companies in the U.S. increase their efficiency and profitability with cutting-edge business management solutions. Specializing in enterprise resource planning (ERP) software, PC Bennett is a leading Value-Added Reseller (VAR) for Acumatica cloud ERP software.
Many small businesses eventually outgrow more simplistic accounting software and need an ERP with powerful capabilities for integrating financial, sales, inventory, CRM, ecommerce, fulfillment, and payment systems. Implementing an ERP can be daunting and that’s why so many satisfied clients trust PC Bennett, an Acumatica Gold Certified Partner.
The Challenge
Companies look to PC Bennett and its consultants for recommendations on Acumatica integrations that will help their businesses run better and grow faster. Ensuring that payments process without a hitch is a top priority, making the selection of a preferred payment system an important decision for PC Bennett.
When clients have an issue in their ERP environment, PC Bennett serves as the first line of support. In the past, PC Bennett encountered some challenges with its prior payment solution partner. For instance, transactions could fail to process at less-costly level 3 interchange rates that they merited, prompting escalations to the processor. In addition, the processor’s response times and competency with ERP integrations were subpar.
To ensure it could provide the level of service its clients need — and have come to expect from PC Bennett over its 20 years in business — the company sought out a more robust and reliable payment partner. Ideally, the partner would support client operations spanning manufacturing, wholesale and distribution, brick-and-mortar retail, and ecommerce.
One of PC Bennett’s clients also wanted a payment system with click-to-pay capabilities for collecting deposits through the sales quotes it generates for potential end customers, not just from the invoices it sends later. Its prior payment provider hadn’t kept pace with introducing newer features, hampering the company’s ability to accelerate cash flows and scale its business quickly.
The Solution
PC Bennett selected Nuvei as its new preferred payment processing partner to stay true to its white-glove service. Nuvei distinguishes itself with a personal touch that features a dedicated Relationship Manager and Partner Service team.
Nuvei’s dedicated team understands that support needs to be timely, because delays affect revenue. Any time an issue arises, PC Bennett staff can contact someone at Nuvei directly versus relying on an email alias or toll-free number to an unknown destination. PC Bennett consultants appreciate Nuvei’s Acumatica ERP integration expertise and the ability to collaboratively resolve challenges for its end customers quickly.
With Nuvei, transactions process at competitive rates. And PC Bennett no longer encounters problems with obtaining superior interchange rates when qualifying level 2 data is provided.
By choosing Nuvei, PC Bennett’s clients gain one-click deposit functionality integrated into sales quotes to help their businesses to thrive. They also continue to benefit from Nuvei’s commitment to introducing new capabilities that stay ahead of consumer and B2B trends.
The Results
- 100% success rate for PC Bennett customers that migrated to Nuvei’sAcumatica-integrated payment gateway
- Fast resolution of any payment system issues
- High customer satisfaction boosts PC Bennett’s success
- Enables PC Bennett’s clients to accelerate revenue recognition and growth
In recent years, PC Bennett has migrated dozens of customers to Acumatica while integrating Nuvei payment processing for stronger business impacts. In 2024, PC Bennett received the Acumatica Customer Success Award for its outstanding customer success and high customer satisfaction. PC Bennett praises Nuvei for its role in enhancing its services by enabling its clients to improve cash flow, reduce payment challenges, and fund business growth through reliable, innovative payment processing.
“Nuvei offers the payment industry’s best customer service. Their responsiveness is outstanding. Our clients that integrate Nuvei with Acumatica couldn’t be happier with the seamless payment processing that’s essential to their growth.”
Patricia Bennett, Founder and CEO, PC Bennett
“We are proud to partner with PC Bennett to help growing businesses migrate to the Acumatica ERP with a very high level expertise and support, ensuring smooth and enhanced payment processing capabilities with Nuvei.”
