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PC Bennett Brings Home 2021 Acumatica MVP Awards

By AcumaticaNo Comments

Acumatica MVP Winners – 6 Years in a Row!

 

PC Bennett, an Acumatica Gold Certified Partner, is proud to announce that Patricia Bennett and Tim O’Sullivan are named among the 2021 Acumatica MVP winners. “It makes us very proud, this recognition from our peers and the overall Acumatica community. We are passionate about our business, and this is just one way we know what we are doing is working!” offered Patricia Bennett, a six-time MVP.

With this successive win, PC Bennett is home to three MVPs, including Paul Mainard, VP and Solutions Architect at PC Bennett. Only five Acumatica partners enjoy this special distinction, reinforcing the depth of talent at PC Bennett, and their position as an industry leader.

“It comes as no surprise that PC Bennett has racked up two more MVP awards. They are one of the largest Acumatica-only partners in the world, which speaks directly to their focus and commitment. It is also a great statement as to their exceptional customer service and support.  They truly have a ‘customer for life’ approach.  We are thrilled for them, and expect to celebrate with PC Bennett and their customers at the 2021 Acumatica Summit in July,” said Geoff Ashley, Vice President, Partner Strategy & Programs at Acumatica.

How are 2021 Acumatica MVPs selected?

 

Acumatica MVPs, or Most Valuable Professionals, are nominated for the distinction by their peers and clients. MVPs are dedicated to their customers and put in the effort and commitment to know Acumatica’s products inside and out. Not only do they know the products and services, but they also share that knowledge with others in their community by participating in forums, online repositories, webinars, and Acumatica engagements.

MVPs were announced during the Acumatica 2021 Virtual Launch Event last week. They also receive the benefits of an Acumatica MVP Badge to display on their profile.

Who are our 2021 MVP winners?

Patricia Bennett, Founder of PC Bennett

Patricia Bennett is the Founder and CEO of PC Bennett Solutions. She has been named as an Acumatica MVP every year since 2016 and brings more than 25 years of experience to her company and customers. Considered a thought leader in the ERP industry, Patricia has developed numerous applications and completed hundreds of successful ERP implementations during her career.

Tim O’Sullivan is the COO for PC Bennett Solutions and has more than 20 years of experience in the industry. He is responsible for overseeing company operations as well as technology and distribution. Tim manages consulting services and customer support for PC Bennett Solutions, ensuring each customer is well taken care of.

Patricia, Tim, and the entire PC Bennett team would like to thank Acumatica for this distinct honor. We are thrilled to be part of the Acumatica family and serve as a Gold Partner every day.

What does an MVP win mean for you?

 

For current and future PC Bennett customers, having multiple MVPs on the team means a lot. We are proud to serve our customers each and every day, and constantly strive to improve their knowledge and skills. With a successful track record of Acumatica implementations and customer care, PC Bennett Solutions has proven ourselves to be a leader in ERP solutions. You can rest assured that you are working with a passionate, knowledgeable, reputable Acumatica partner, and trusted advisor.

Read more about the Acumatica MVP winners here.

February 28, 2021
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Race car driving on a dirt road.

How to Eliminate Your Auto Parts Inventory Spreadsheet

By Acumatica, Auto Parts Database Software, Automotive Aftermarket

Learn How to Reduce Your Reliance on Spreadsheets and Better Manage Your Business

 

Everybody loves spreadsheets, right?

Spreadsheets are cheap, easy, and convenient — and often frequently contain errors — from a miscopied formula (or a formula initially entered incorrectly) to simple typos. They also require a lot of administrative upkeep and endless formatting.

Perhaps worst of all is that frustrating spreadsheet issue where all the spreadsheets are accurate and well-formatted — but you look at the wrong version (or the correct, but un-updated, version) by mistake and act on out-of-date information.

It’s time to talk about how to get rid of your auto parts inventory spreadsheets forever.

ERP Can Help Reduce Your Dependence on Spreadsheets

Spreadsheet irritations are one of the biggest issues in growing companies. However, most business leaders are so used to dealing with spreadsheet hassles that they cannot fully imagine how much time and energy they could save if they simply replaced their spreadsheets with a better tool.

Most growing automotive aftermarket manufacturers and distributors choose to replace those pesky spreadsheets with an ERP solution.  

Here is why:

  • Less error-prone manual data entry

ERP systems are typically set up to automatically integrate your auto parts inventory information from sales orders/shipping and purchase orders/receiving data. ERP users rarely have to manually update stock counts, which significantly cuts down on errors.

  • No formatting hassles

Modern ERPs are built to display your auto parts inventory information properly on any device: a desktop, a laptop, a warehouse display monitor, a tablet, a phone, or even a handheld scanner – with no formatting tweaks required.

  • Always up-to-date inventory data

With an ERP, you can trust that you, your staff, and your customers are seeing up-to-the-second inventory data at all times, whether they’re looking at your eCommerce store website, a computer in your brick-and-mortar locations, or a mobile device.

How to Choose an ERP

The best way to determine which ERP will meet your needs is to work with an ERP consultant who will help you perform a fair and balanced assessment of all your ERP options.

Here are a few pointers to help you start thinking about your needs before your ERP consultation:

  • Choose cloud-based ERP. The “new normal” of lockdowns and limited staff-in-person counts mean that you need a better way to ensure that your data is securely available to employees wherever they are. Cloud ERPdelivers that flexibility.
  • Select an ERP that integrates with your industry. There are a lot of cloud ERPs out there, but not many of them fit the needs of automotive aftermarket manufacturers and distributors. An industry-specific ERP is necessary if you truly want to get rid of your auto parts inventory spreadsheet.

Ensure that the solution you choose:

  • Integrates with vehicle classification data, including ACES, PIES, SEMA, and VIN Validation & Identification
  • Automatically updates ACES, PIES, and SEMA data for you, so you can reduce or eliminate your manual data entry and database lookup time
  • Filters auto parts inventory by year, make, model, engine type, color, etc.
  • Connects to your eCommerce storefront in real time, saving you the effort it takes to manually copy and paste data between your ERP and webstore
  • Is an all-in-one tool for your business to manage financials, inventory, logistics, sales, eCommerce, production, purchasing, costing, supply chain management, customer notifications, and service management

Start Your Search with AutoFitmentPlus Powered by Acumatica

AutoFitmentPlus powered by Acumatica is the automotive ERP designed by auto enthusiasts for auto enthusiasts – and it is also one of the most comprehensive automotive aftermarket ERP solutions on the market.

Developed by PC Bennett, the high-performance driving and motorsports team of Acumatica experts, AutoFitmentPlus is the right tool for the job when you’re ready to get rid of your auto parts inventory spreadsheet for good.

 

Schedule your consultation to learn more. 

 

PC Bennett Solutions offers a personalized, full-service experience for customers by implementing business management technology. Through a hands-on approach, PC Bennett Solutions helps companies get the most out of their software system. The team provides training, implementation and customization of Acumatica. Headquartered in the Seattle area, PC Bennett Solutions is one of the largest exclusive Acumatica resellers. For more information, visit www.pcbennett.com.

February 1, 2021
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Blog header image of a fast car for the blog on why Acumatica is the best ERP for the automotive industry from PC Bennett.

Why Acumatica Is the Best ERP for the Automotive Industry

By Acumatica, Auto Parts Database Software, Automotive Aftermarket

Looking for the Best ERP for the Automotive Industry? You’ve Found It.

 

If you run an automotive aftermarket manufacturing or distribution business, you deserve a better way to manage your inventory, operations, and financials.

Let’s face it: those homegrown systems and one-off spreadsheets are throttling your business growth – and those paper catalogs? Don’t even get us started on the time-wasting disaster they are.

By this point, you already know that a better ERP would help you grow your business, but you also know that finding the right ERP takes time to spare (which you don’t have). Wouldn’t it be great to learn about the one ERP that clearly stood out from all the rest as the best ERP for the automotive industry?

Let’s talk about Acumatica Cloud ERP.

What Is Acumatica?

A leading cloud ERP solution, Acumatica handles every aspect of your automotive aftermarket business from end to end.

From manufacturing to distribution to eCommerce to service and install, Acumatica is the one single system that houses all your data, reducing the effort it takes to manage your company. In other words, Acumatica provides the time-saving tools you need so you can focus on growing your business.

Watch Acumatica video

Like all ERPs, Acumatica streamlines traditional time wasters like financial reporting, inventory management, logistics, and sales. You expect that.

However, the reason why Acumatica is the best ERP for the automotive industry is because only Acumatica integrates with the one-of-a-kind automotive aftermarket management solution known as AutoFitmentPlus.

What Is AutoFitmentPlus?

Only available with Acumatica, AutoFitmentPlus is the automotive aftermarket management solution developed by auto enthusiasts for auto enthusiasts.

Watch AutoFitmentPlus video

Combined with Acumatica, this unique tool helps automotive aftermarket manufacturers and distributors:

  • Track, manage, and filter inventory searches for parts based on years, models, style, and color
  • Put the pedal to the metal on format and database lookup time for ACES, PIES, and SEMA data with automatic updates done for you
  • Save time on VIN Validation and Identification, with built-in capabilities
  • Access complete, real-time inventory records from anywhere at any time
  • Right-size inventory levels to meet forecasted customer demand
  • Set up optional alerts and purchasing recommendations that help you avoid “stock outs”
  • Sync up your eCommerce system and ERP for accurate, real-time part inventory data
  • Integrate all your databases, financials, and inventory into a single system that handles everything

A table that compares benefits for manufacturers and distributors showing why Acumatica is the best ERP for the automotive industry

Wait, Wait, How do I Get AutoFitmentPlus and Acumatica?

At PC Bennett, we’re auto enthusiasts. We’re big supporters of the automotive aftermarket industry. We’re also the developers behind AutoFitmentPlus and we’re some of the top Acumatica experts in the world.

We agree that you deserve the best ERP for the automotive industry, and that’s why we built AutoFitmentPlus for Acumatica Cloud ERP.

If you’re ready to grow your business with the best ERP for the automotive industry, contact PC Bennett today.

 

As soon as you’re ready to learn more, contact PC Bennett.

 

 

PC Bennett Solutions offers a personalized, full-service experience for customers by implementing business management technology. Through a hands-on approach, PC Bennett Solutions helps companies get the most out of their software system. The team provides training, implementation and customization of Acumatica. Headquartered in the Seattle area, PC Bennett Solutions is one of the largest exclusive Acumatica resellers. For more information, visit www.pcbennett.com.

December 18, 2020
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Businesspeople celebrating a win at the office.

Best Way to Ensure Your New ERP System Succeeds

By AcumaticaNo Comments

You hear the stats all the time – 50% or more of all ERP projects fail to meet their objectives. And the reasons are as varied as the people that use them. One area where many projects stumble is around user acceptance testing (UAT). It may seem like a small part when compared to the setup, configuration and deployment of a solution, but in fact, it is critical to the project’s success.

Communication

PC Bennett takes a very direct approach to communication with our clients, and we start every project kickoff with a thorough outline of the phases the team will need to go through. It includes a frank discussion about the potential pitfalls, including user testing.

Technology is only as effective as the people who use it. If your team doesn’t embrace the change, the project will never realize its ROI.

Auto Action Group

  • Established in 1978 by Bruce Cohen
  • Located in Kenilworth, NJ
  • 60-65 Employees
  • Provider, distributor, and installer of automotive aftermarket & OEM products
  • Slogan – “Driving Your Lifestyle”

Executive Buy-in

One of the keys to helping users feel comfortable with testing and providing feedback on the new system is having complete support and buy-in from top management. It can come in the form of email communication, company-wide Zoom calls, enlisting department advocates to help reinforce the message, and even gamification with kudos and prizes for those who contribute the most.

Our Customer Auto Action Group, came up with a creative way to make sure their employees test Acumatica, their new ERP system.  They started wearing badges to spark conversation about the user testing, “What have you done in Acumatica today?”

A man at an event with an Acumatica badge.

”Auto Action, a lot like other companies, get caught up in the day-to-day challenges business presents. We try to find ways to reinforce the need to focus continuously on things outside this daily scope. The badges help us give friendly reminders each day that Acumatica testing needs to be part of those daily tasks.

Jared Cohen (shown here wearing the badge)CEO / Owner, Auto Action Group

I love their creativity and can’t wait to see them live on the software so they can experience all the benefits of running their business on Acumatica Cloud ERP!

Project Snapshot

Auto Action Group started this project right at the beginning of the Covid-19 pandemic, which presented its own challenges. But we approached it with a plan to document their processes with flowcharts and swim lane diagrams, videos of their day-to-day activities, and collaboration tools to keep everyone in sync.

The Project Team

Auto Action Group involved several key team members, including the CEO, from the beginning in the project, which has enabled the success to date. Involvement and buy-in from top management is essential to manage the change that is required of an organization when they upgrade to any new ERP solution.

Key Drivers for Change

Auto Action Group was on a very old DOS-based system, DB3, that just could not keep up with the demands of today’s business, particularly timely and accurate reporting. They also wanted to be on a modern system.

Auto Action Group screenshot.

In addition, they were using a home-grown web application for job management.

New System Requirements

The team at Auto Action Group agreed that what they needed was something packaged that could run their business from end to end. A configurable, off-the-shelf application, as they were tired of depending on one person to maintain their legacy system. In addition, they wanted:

  • A solution able to support formal processes and procedures – in order to see operational efficiencies, they needed to improve their day to day processes and wanted a system that could help them stay true to those processes.
  • An intuitive interface that is easy to learn – they wanted to minimize the learning curve for their team.
  • A scalable, secure and accessible – they needed a true cloud solution that would enable their teams to work efficiently from anywhere, including the field. They also wanted to be able to add staff without adding technology costs.
  • Robust, native reporting capabilities – possibly the most critical requirement they had was for management to have a 360-degree view of the business health and profitability through dashboards, alerts and KPI monitoring.
  • Field service management specifically for automotive industry to replace their custom job management system, which PC Bennett brought to life with AutoFitmentPlus.
  • Streamlined CRM capabilities.After failing with many off the shelf products such as salesforce, they found they needed the CRM to be embeded in the solution to achieve better company buyin.

Now that Auto Action Group is in the final stretch of their Acumatica deployment, they can see the benefits on the horizon, and are diligently testing and trying out the features.

 

Keys to Success

Now that the bulk of the project is in the rearview mirror, they had this advice to anyone looking to update their systems.

  1. Keep it simple, streamline, and eliminate special needs wherever possible
  2. Focus on the why and not the how
  3. Crawl, walk, run
  4. Prepare well and communicate often
  5. Pick your partner wisely; it’s a relationship you’ll have for a long time
  6. Know that it will involve change and growth, which will be challenging
  7. Try to have a little fun with it

Considering an update to your legacy software? Read
5 Critical Considerations When Selecting Software for Your Business.

December 13, 2020
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Mechanic works underneath a car.

Automotive Aftermarket Parts Management — AutoFitmentPlus

By Acumatica, Auto Parts Database Software, Automotive Aftermarket, Cloud ERP

PC Bennett Announces the Automotive Database Management Solution: AutoFitmentPlus.

 

On September 15, 2020 we announced our automotive database management solution: AutoFitmentPlus.  In an effort to better serve automotive aftermarket customers, we developed this comprehensive tool that combines fitment tracking and parts lookup with ACES and PIES reference specification data, packaged into an award-winning ERP system.

AutoFitmentPlus builds on the Fitment functionality that we released earlier this year, and is 80% through Phase I development. You can currently look up fitment for auto parts by year, make, model and other filters, ensuring that they get the right part, every time.

Save Time on Data Entry

When we asked our customers what they wanted most from a fitment solution, we heard many of them lament having to enter in parts data at least twice, often more than that. Then at the end of the month some of them needed to manually create an Excel spreadsheet to send to SEMA in the PIES format. It was a huge drain on their time each month. AutoFitmentPlus allows customers to enter data ONCE, and then click a button to generate the PIES file they need, in the right format, in minutes.

Quickly Find The Parts You Need

The expanded AutoFitmentPlus tool has the go-to reference specification tables: ACES (Aftermarket Catalog Exchange Standard) and PIES (Product Information Exchange Standard) built right into it, allowing fast, easy file preparation and transmission and seamless direct access to the data.

“We wanted to help our customers eliminate manual lookups and have an easy way to quickly find parts that match their customers’ requests,” says our Founder, and CEO Patricia Bennett.  “Integrating it with ACES and PIES just made sense, and saves our customers so much time and effort. Before AutoFitmentPlus, one customer spent upwards of 12 hours each month preparing their data file for upload to SEMA. Imagine getting that time back every month.”

In addition to parts lookup, the AutoFitmentPlus solution includes:

  • VIN validation and identification
  • Vehicle Classification data (Year, Make, Model, Engine Type, etc.) maintained and cross-referenced against your Part SKUs to establish Fitment Application.
  • Industry-standard ‘ACES’ (Aftermarket Catalog Exchange Standard) Vehicle Classification data automatically loaded into the ERP database and automatically updated at regular intervals.
  • Parts Fitment used to filter available products on Sales Orders and Service Orders. Fitment will also integrate with your eCommerce website.
  • Industry-standard ‘PIES’ (Product Information Exchange Standard) Product Categorization data automatically loaded into the ERP database and automatically updated at regular intervals.
  • PIES data used to provide information about your Parts in an industry recognized manner, including Attributes and other specifications.
  • Sales and Service performed on vehicles tracked by VIN, including Warranties on parts and service.
  • On-demand export of data in the ACES, PIES, or SEMA prescribed formats with no manual data manipulation or intervention on your part, providing you with seamless integration to your trading partners and the SEMA Data Coop.

For subscribing members of the Auto Care Association, AutoFitmentPlus will also ensure the data you have in your ERP system is always up to date.

You can learn more in our AutoFitmentPlus blog post.

“We couldn’t be happier that PC Bennett is developing this automotive database management tool for their Acumatica audience. It speaks to their commitment to the automotive industry, and their depth of knowledge and passion for the fastest growing cloud ERP solution,” — Geoff Ashley, Vice President, Partner Strategy & Programs at Acumatica.

October 12, 2020
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A mechanic works underneath a car at a car dealership.

AutoFitmentPlus — Your Automotive Aftermarket Auto Parts Database Software

By Acumatica, Auto Parts Database Software, Automotive Aftermarket, Cloud ERP

When we started down this Automotive Aftermarket road, we had no idea it would lead to the creation of a custom solution like AutoFitmentPlus. But we are happy it did – it is helping our clients have an edge that no other companies have.

How It Began

While working with customers, we realized a major struggle for them was centered around parts database management. Order departments were relying on paper catalogs or were looking up parts on multiple websites, which was frustrating and time-consuming. Not only were they spending more time taking orders, but they ran a bigger risk of selling incompatible parts to their customers. Which at a minimum disappoints the customer and results in costly returns. At worst, it can cost them their business. There had to be a better way.

The Birth of Fitment for Acumatica

As you know, managing fitment information is an ongoing process. Vehicle standards change often. Without an integrated solution, you are left to manually maintain your database. Not only is it a huge task, but it is prone to errors and creates a lag in accurate data, paving the way for a bad customer experience.

Additionally, customers often search for parts by brand, not realizing that there can be parts that fit multiple brands of vehicles.

We realized an integrated fitment lookup that connects to your web store would allow you to educate your customers on how to search and serve up more compatible options. This also keeps them on your site, buying parts from you instead of your competition.

We developed and launched our fitment solution earlier this year, which allows you to quickly and easily look up fitment data by year, make, model, and other filters like trim and engine type. And did we mention that it connects to shopping cart? You can also quickly create new items with images, color options, finishes, descriptions, specs and manufacturer’s data with just a few clicks.

The Evolution to AutoFitmentPlus

We know there’s always room for improvement. So, we took our Fitment product to our clients for testing and recommendations. They did not disappoint. We came away from those meetings and conversations with a host of recommended features. And we got to work.

The expanded AutoFitmentPlus tool has the go-to reference specification tables: ACES (Aftermarket Catalog Exchange Standard) and PIES (Product Information Exchange Standard) built right into it, allowing fast, easy file preparation and transmission and seamless direct access to the data.

Auto Parts Database Acumatica Fitment

How Good is AutoFitmentPlus?

Auto Parts Software Acumatica FitmentWhen we talk about the features with any current or potential client, you can feel their interest grow. It’s no longer an ERP solution and our knowledge around how to implement. It’s a passion for the automotive industry that has resulted in a truly unique offering, designed from the ground up to save you time, money, and frustration.

We are 80% through phase I of development, so we are still a bit away from launching, but this product builds on a solid foundation of the fitment functionality we already created, and promises much more, including:

  • VIN validation and identification
  • Vehicle Classification data (Year, Make, Model, Engine Type, etc.) maintained and cross-referenced against your Part SKUs to establish Fitment Application.
  • Industry-standard ‘ACES’ (Aftermarket Catalog Exchange Standard) Vehicle Classification data automatically loaded into the ERP database and automatically updated at regular intervals.
  • Parts Fitment used to filter available products on Sales Orders and Service Orders. Fitment will also integrate with your eCommerce website.
  • Industry-standard ‘PIES’ (Product Information Exchange Standard) Product Categorization data automatically loaded into the ERP database and automatically updated at regular intervals.
  • PIES data used to provide information about your Parts in an industry recognized manner, including Attributes and other specifications.
  • Sales and Service performed on vehicles tracked by VIN, including Warranties on parts and service.
  • On-demand export of data in the ACES, PIES, or SEMA prescribed formats with no manual data manipulation or intervention on your part, providing you with seamless integration to your trading partners and the SEMA Data Coop.

Why Did We Focus on the Automotive Aftermarket?

Auto Parts Database Software Acumatica FitmentWe have a passion for classic cars, fast cars and the racing industry. This love of cars and racing started a generation ago and it continues with me, my brother and my son. It’s one of the reasons people choose us over anyone else. It’s why we find it easy and actually fun to help automotive aftermarket industry. It’s why we’re continually updating and improving our solution to make sure it provides everything our clients need.

Get to know us a little better…peruse our gallery of photos, and lots of other handy resources on our Acumatica Automotive page.

Stop “Getting By” with an Outdated Fitment Process

And start using a solution that eliminates errors and takes guesswork out of fitting parts to vehicles. A solution that won’t cost a fortune, take forever to deploy, or be hard to use. A solution that:

  • Helps sell the right part
  • Reduces research time
  • Improves customer service
  • Drives up repeat business
  • Eliminates silos of information

Take a tour of our fitment module, and let us know what you think! Your comments could lead to an even better solution!

See Fitment in Action

September 15, 2020
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A person's hand with a cupcake with a birthday candle.

Big News – Acumatica Partner PC Bennett Is Turning 18!

By Acumatica

Thank You to All of Our Customers for Making This Journey Possible – We Love Being Your Acumatica Partner

 

Remember your 18th birthday? Odds are, your answer is “yes.” After all, it was a milestone.

As we celebrate PC Bennett’s birthday, we have been taking some time to look back over everything that has happened over the past 18 years. From Patricia’s start in 2002 as a stay-at-home mom working with Microsoft Small Business Manager, all the way to becoming an award-winning Acumatica partner with offices and staff across the nation and customers around the world, it’s been great.

What a journey it’s been – and it’s all thanks to our incredible customers.

Here Are a Few Highlights Along the Way:

  • In 2002 when Patricia started the company, she thought she could handle everything herself as a stay-at-home mom customizing Microsoft Small Business Manager. The business grew quickly.
  • By 2003, she had dragged her husband, Chris, into the business. He had been working nights to help Patricia with software customizations but was worried about working full time for the company. He said, “We can’t put all our eggs in one basket,” to which Patricia replied, “But we don’t have any eggs or baskets yet!”
  • By 2004, Patricia added her first official staff member, quickly followed by another hire, a software developer, in 2005. Both the staff member and the software developer worked out of a playroom upstairs in Patricia and Chris’s house, doing all their work from an IKEA desk.
  • Later in 2005, PC Bennett hired another staff member who had to work from the kitchen table because the IKEA desk in the playroom was full. (Shortly after that, we got our first office.)
  • With a total of 5 people working hard to grow the company, PC Bennett began expanding exponentially. We added more staff, more offices, and more services. By 2014, Patricia sold her Microsoft practice to focus 100% on her Acumatica customers.
  • Then in 2016, PC Bennett acquired Roc Solutions, which added our COO Tim O’Sullivan to the team along with offices in Texas.
  • Now, PC Bennett does all Acumatica services, including software development for our leading go-to solutions. If you’ve used AutoFitmentPlus, Client Cash Management, Petty Cash Management, Positive Pay, and Shipping Container Management, you’ve been working with a PC Bennett software product.
  • Are you using Acumatica Payroll? PC Bennett wrote and sold that module to Acumatica.
  • Now, PC Bennett is an award-winning Acumatica partner with offices in Texas and Washington, with staff across the country and customers all over the world – and we have something important to say to all of our customers…

…Thank You to Our Wonderful Customers for Sharing This Journey and Letting Us Be Your Acumatica Partner!

Every step of the way, customers like you (yes, you!) have been there for us, just as we have been there for you. In fact, your ever-evolving business needs are what encouraged us to grow our skills, our capabilities, and our staff so much over the past 18 years.

The skills you’ve encouraged us to build have led to multiple awards, including:

  • Acumatica Modern Partner of the Year: 2018 (for everything including services, implementation, and subscription)
  • Acumatica Service Excellence Award: 2018 (for best scores in service)
  • Acumatica MVP: 2016, 2017, 2018, 2019
  • Acumatica Gold-Certified Partner

Though you may see it as simply calling us up and asking us to tweak a setting, implement a new module, or help solve an unexpected challenge, every one of your requests has pushed us to be a better company and Acumatica partner, so we know we will be there for you when you need us.

We look forward to helping you even more over the next 18 years and beyond – what an incredible journey it has been and will continue to be!

Not yet a PC Bennett customer? Discover the PC Bennett difference.

 

PC Bennett Solutions offers a personalized, full-service experience for customers by implementing business management technology. Through a hands-on approach, PC Bennett Solutions helps companies get the most out of their software system. The team provides training, implementation and customization of Acumatica. Headquartered in the Seattle area and with offices in Dallas, PC Bennett Solutions is one of the largest exclusive Acumatica resellers. For more information, visit www.pcbennett.com.

September 2, 2020
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A small turtle on the beach.

Legacy ERP Solutions ‘Move Too Slowly,’ Say Experts

By Acumatica, Cloud ERP

Modern Acumatica ERP Is a Better Choice than Legacy ERP for Manufacturers and Distributors

 

According to the expert research analysts at Forrester Consulting, legacy ERP solutions “move too slowly for today’s pace of business, lack the real-time insight necessary to drive key business decisions, and drag down [businesses] with unnecessary complexity.” (Ouch.)

Clearly, legacy ERP poses a problem in the modern business landscape… but what should a busy manufacturer or distributor use instead?

Find out when you download the new, complimentary report from PC Bennett, so you can investigate the Total Economic Impact of Acumatica.

Why Download the Report?

This in-depth report from Forrester Consulting not only carefully tracks the challenges modern manufacturers and distributors experience with their legacy ERP systems, it also carefully tracks the costs associated with running legacy ERP.

With this information in place, the experts at Forrester are able to state hard-number savings, gains, and a predicted ROI for modern manufacturers and distributors who are considering switching to a modern ERP like Acumatica.

What Is in the Report?

When you download the report, you will receive a clear summary of Forrester’s findings, including their in-depth case studies of four companies across various industries that made the switch from outdated, inefficient ERP (or no ERP) to modern Acumatica Cloud ERP.

When you have finished reading this report, you will understand the precise predicted savings and benefits that Acumatica offers when it comes to:

  • Maintenance
  • Support and licensing
  • Improved sales
  • Increased profits
  • Time savings
  • Marketing efficiency
  • and more…

The Total Economic Impact report also predicts the total costs of running Acumatica, so readers like you can clearly understand the costs, benefits, agility impacts, and risk factors involved in transforming your company with modern, Cloud ERP.

Read the Report to Discover How Acumatica Can Beat Legacy ERP

Making the leap to a new ERP solution is a large investment of your time and money. As a business leader, you know that you should ensure you have completed comprehensive research before making your decision to switch to a modern ERP like Acumatica.

The Forrester report uniquely helps you understand the numbers behind the experiences of real companies that transformed their operations with Cloud ERP. The report should be a key factor that helps you make the best choice about your next steps.

Get fast facts when you access your free copy of “The Total Economic Impact of Acumatica.” 

 

PC Bennett Solutions offers a personalized, full-service experience for customers by implementing business management technology. Through a hands-on approach, PC Bennett Solutions helps companies get the most out of their software system. The team provides training, implementation and customization of Acumatica. Headquartered in the Seattle area and with offices in Dallas, PC Bennett Solutions is one of the largest exclusive Acumatica resellers. For more information, visit www.pcbennett.com.

July 15, 2020
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Featured image showing business people discussing costs for the Comparing the Value of Annual Maintenance for On-Premises ERP vs. Cloud Updates blog from PC Bennett.

Annual Maintenance for On-Premises ERP vs. Cloud Updates ­- Comparing the Value

By Acumatica, Cloud ERP

Is Annual Maintenance for On-Premises ERP Worth the Cost? Find Out.

 

Let’s be revolutionary here. Let’s think outside the box. What if you didn’t have to pay annual maintenance for on-premises ERP anymore?

Ready to get truly innovative? Imagine this: What if, by eliminating annual maintenance fees, you had the opportunity to implement exciting, cutting-edge updates including the latest in AI, Machine Learning, and Robotics technologies?

If this sounds like a great deal to you, it’s time to compare the value of annual maintenance for on-premises ERP vs. the cloud update model from a leading Cloud ERP like Acumatica.

How to Compare the Value of Annual Maintenance vs. Cloud Updates

When comparing and contrasting the value of annual on-premises maintenance versus the value of cloud updates, there are two main areas you need to focus on: what you pay and what you get.

What You Pay

Let’s talk numbers.

  • Annual Maintenance Fees Add Up to the Cost of a New ERP Every Few Years

As we all know, it’s expensive to invest in a new on-premises ERP. After paying the full costs for your solution and add-ons, plus training and implementation, it’s hard to justify spending any more for your on-premises ERP.

But spend you must, because each year you have to pay those annual maintenance fees. Without them, you won’t be able to access critical software upgrades, service packs, and tax updates, and you’ll be barred from learning resources and quite a bit of customer service.

Maintenance fees typically range from 15%-30% of your initial software purchase, which means if you spent $50K on your ERP, you’re looking at ongoing costs of $7,500 – $15,000 per year going forward.

That adds up.

In fact, if you do the math on those fees, you’ll realize that (in our example), annual maintenance for on-premises ERP means you’re essentially re-buying your ERP every 3-7 years. Unfortunately, however, you’re not buying a new ERP every few years… you’re simply patching and updating your aging ERP until it eventually reaches end of life.

You can think of this like the first nice car that you bought. It was great at the beginning, but eventually you started paying more money in tune-ups and repairs than it was worth in trade-in value because it was just so darn old and out of date. When you finally got a new car again, it was such a relief.

Like old cars, old ERPs eventually run into unfixable problems. At a certain point, that old ERP may break down and require an emergency upgrade – or the issues you face could be more insidious and costly over time, such as increased cybersecurity risks.

  • Cloud Upgrade Costs Are Included in Your Subscription Costs

This will be a short section because it’s pretty simple. Instead of complex math, you just need to remember that the costs of maintenance and upgrades are included in the subscription price of Acumatica.

No annual maintenance fee to speak of.

Yes, the subscription price will increase over time, as all subscription prices do, but not by much. Plus, since Acumatica doesn’t require a massive upfront software investment, it will take you a while to spend as much on your subscription-based Cloud ERP as you did initially on your on-premises ERP.

What You Get

This is where it gets really interesting.

  • Fees for Annual Maintenance for On-Premises ERP Don’t Deliver Many Benefits

Have you noticed that your on-premises ERP’s updates and upgrades have been pretty boring in recent years? For their mid-year 2020 release, one on-premises ERP announced a series of bug fixes for bugs that shouldn’t have existed in the first place.

I don’t know about you, but I’m rather offended at the idea of having to pay money so I can get repairs for things like a buggy password requirement, Word formatting issues, inaccurate financial values, error messages on common financial processes, and employee filing status errors. Those bugs are things that should be fixed regardless – annual maintenance for on-premises ERP should deliver more.

By the way, this is completely real. This is exactly what maintenance fee payers for a popular on-premises ERP can look forward to accessing in June 2020.

Not surprisingly, this same on-premises ERP has a less-than-exciting software update planned for the end of this year, in which they’ll finally implement minor changes users have been requesting for years, such as copy/paste abilities, additional form fields, and a bigger print preview window.

Yawn.

Remember that math we talked about earlier, in which it became clear that business leaders with on-premises ERP are essentially re-buying their ERPs every 3-7 years? That means that, best case scenario, those on-premises ERP users are making a massive ERP re-investment every few years… so they can get tax updates and the ability to copy/paste.

Is that really worth it?

  • Cloud Upgrades Deliver Cutting-Edge Capabilities

Cloud upgrades and updates include all the boring stuff that you pay for with annual on-premises maintenance fees like bug fixes and UI enhancements, but if you choose the right Cloud ERP, those updates also include a lot more.

For example: Acumatica 2020 R1, released earlier this year, included:

  • Machine-learning-driven expense entry, which automatically captures and enters expense data from a picture of a receipt
  • Fully-native, fully-supported eCommerce integration
  • BatchMaster, QA, and JAAS manufacturing integrations
  • Data mining benchmarks for the construction industry
  • Robotic Process Automation integrations to streamline manufacturing and warehouse operations
  • Paperless picking using the Internet of Things (IoT)
  • Embedded PDF editing, saving you from the task of downloading a local copy of a PDF, just so you can edit or sign it
  • AI-driven image tagging, so you can upload photos into your ERP and have them automatically searchable

All of those updates were included with the subscription cost of Acumatica and, best of all, users could choose when it was most convenient for them to receive these updates.

If we return to our car analogy, the included upgrades in Acumatica’s Cloud ERP can be compared to leasing a nice, new car over time – a car that you can upgrade every 6 months to have the latest cutting-edge technology, the best gas mileage (or range), and the zippiest handling. (And, because I couldn’t resist: it’s also a car that delivers unmatched mobility because it can go anywhere at any time! Get it?)   

Remember also that Acumatica will be coming out with another round of leading-edge updates in a few months for their 2020 R2 edition. That will also be included in the subscription cost.

Are Your Costs of Annual Maintenance for On-Premises ERP Worth It?

If you’re considering an ERP upgrade because you want a more agile, more modern, more cutting-edge ERP with great performance, you may want to reconsider your outlook on maintenance fees. In today’s cloud age, you don’t have to keep paying annual maintenance fees to get very little in return.

As I said in the beginning of this article: Let’s be revolutionary. Let’s think outside the box. Let’s be innovative.

Let’s start talking.

 

Contact the Cloud ERP experts at PC Bennett to discuss the value your business could realize by switching to Acumatica Cloud ERP.

 

PC Bennett Solutions offers a personalized, full-service experience for customers by implementing business management technology. Through a hands-on approach, PC Bennett Solutions helps companies get the most out of their software system. The team provides training, implementation and customization of Acumatica. Headquartered in the Seattle area and with offices in Dallas, PC Bennett Solutions is one of the largest exclusive Acumatica resellers. For more information, visit www.pcbennett.com.

July 15, 2020
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A large boat hauling shipping containers.

3 Ways Shipping Container Management (SCM) for Acumatica Can Improve Operations

By Acumatica, Cloud ERP

Now more than ever, delays in product shipments to customers, or running out of products because of a late shipment are going to hurt your business. Knowing where and “when” your containers are is critical, and managing that information in a static spreadsheet or on a whiteboard is not going to keep you competitive.

What Shipping Container Software Will Do for You

  1. Allow you to track your shipping containers from the minute they touch the water until they reach your warehouse.
  2. Update the status of your inbound products (have they been held at a port, are they delayed or damaged, etc.)
  3. Capture all of the landed costs for your shipments, either by individual container or set of containers or a master container.

How Does Shipping Container Management for Acumatica Work?

PC Bennett created shipping container management solution so that you will always know where your goods are and so that you could quickly and easily calculate costs.

Acumatica Cloud ERP Shipping Container Management 1

We start with either Inventory on Hand or a Purchase Order. Based on the assets, we create a Container Order. We can tell the system where the goods are coming in from (either based on a warehouse transfer or based on a purchase), and the software will automatically create your in-transit inventory, and assign a Container ID. You can easily check a box if you want to make this a Master Container.

Once your Container Order is In Transit, you can manage all of the dates, enter any holds, receive the container, add landed costs and more.

You also have the option to create Master Containers that will track a group of containers inside it. This allows you to spread landed costs across some or all of the containers within the Master Container.

Where Do I Access Shipping Container Management for Acumatica?

SCM for Acumatica lives right inside your Acumatica instance. You can access SCM through either the Purchase Order or Manufacturing modules. No extra “system” to log into or learn.

What else can I do with Shipping Container Management for Acumatica?

  • Set the priority of the containers.
  • Track date of the order.
  • Set up multiple Container Types and multiple Warehouses.
  • Choose shipping line from a dropdown menu or add your own.
  • Specify the Vessel name and Freight Forwarder.
  • Include additional details about the Shipping Container in the Description area.
  • Set an expected Ship Out date, and track Actual Ship Out dates.
  • Automatically calculate the container payload if you have the weight and volume.
  • Use our mass processing feature to move multiple shipments from one stage to another.

Acumatica Cloud ERP Shipping Container Management 2

What about Reporting?

Shipping Container Management allows you to sort and filter your data any way you like. Just check a box to see:

  • Only those orders that are still open.
  • Containers that are coming from Singapore.
  • Containers that are disembarking from Seattle.
  • Open orders by destination or warehouse.
  • And many, many more

You can also easily export any of the data to Excel to create pivot tables, graphs and in-depth analysis.

Learn more about how Shipping Container Management for Acumatica can help you get a handle on where and when your In-Transit Inventory is.

July 6, 2020
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